Customer Issue: Mrs. Chapman found that her garage door seemed to be moving more slowly after her husband accidentally grazed the side of the garage door frame with the car.
Our Solution: Upon inspecting Mrs. Chapman’s garage door, we found that the collision with the car had broken the track, hence the problem with the door’s movement. Our technicians disconnected the cables, springs, and opener to completely remove the door and get it out of the way. We uninstalled the broken track and bolted the replacement in its stead.
Garage Door Opener Installation
Customer Issue: Mrs. Lloyd wanted help picking out a new opener to suit her needs.
Our Solution: Our experts worked with the customer to find an opener that would best fit her needs, such as wanting it to be quiet and move swiftly. With our help, she decided on a Genie 4042-TKH garage door opener model, which was then put together and installed for her.
Customer Issue: Broken extension spring.
Our Solution: The entire system had to be carefully disconnected both for safety, and so that our team member could take down what was left of the original spring. It was replaced with a new one and was tested.
Customer Issue: Broken panel.
Our Solution: The door was disconnected from the system before one of our technicians unscrewed the bolts holding the broken panel in place to take it off. We then put in a new panel of the appropriate size and color.
Garage Door Off Track
Customer Issue: The door got off track, and the track was severely bent.
Our Solution: After removing the door, we replaced the track and set the door back. We made sure it was moving smoothly and safely.
Customer Issue: Ms. Davenport's door opener failed after a power surge burned out part of the electrical circuit.
Our Solution: Our technicians replaced the circuit board and performed general maintenance to make sure her door was working properly.
Customer Issue: A broken cable that kept this customer's door from working.
Our Solution: We had the exact cable replacements on hand to repair the customer's door perfectly.